Fluora is the reception layer for UK dental practices. Sarah, our AI voice receptionist, answers every call your reception can't pick up and lands every booking in your portal — built for UK dentistry, NHS emergency triage, and GDPR-compliant transparency by default. Missed calls trigger a branded SMS from a dedicated UK mobile assigned to your practice. The patient taps through to a short form that captures their details and the reason for their call, then lands in your inbox — so your receptionist calls them back already knowing what they need. Your reception team reviews and confirms in one place, no juggling phones, SMS and email, nothing falling through the cracks.
3 in 10UK dental calls go unanswered — lost to voicemail or a competitor.
£480Average lifetime value of a single new private patient.
48 hoursFrom signed paperwork to live on your line. No IT change.
What Fluora actually does
Active
Missed-call text-back
Turn every missed call into a captured patient lead, automatically.
Patient hangs up before your team picks up — we send them a branded SMS within seconds: “Sorry we missed your call — tap here to leave your details.”
Tapping the link takes them to your existing online booking form, or to a Fluora-hosted form if your practice doesn't run one
Their details land in your portal Inbox so your team can call them back and book the appointment
Works alongside Software of Excellence, Dentally, iSmile, Carestream — or with no PMS at all
UK GDPR & PECR compliant; live on your existing number in 48 hours
Active
Sarah, the AI receptionist
A British-voice AI that answers your overflow line and books patients on the call.
Picks up before the third ring — busy hours, evenings, weekends
Triages dental emergencies straight to NHS 111 with the right script
Trained on UK dental: NHS Bands 1-3, private vs NHS slots, multi-clinician scheduling
Spells names letter-by-letter, reads numbers digit-by-digit, never invents details
Bookings land in your portal as provisional, never auto-confirmed
The cost of every missed call
Move the sliders. See your number.
3
2
£480
Drag the sliders to match your practice
Walking away every month
£18,705/month
That's £224,467 per year — based on a 5-day week and 30% of missed callers being genuine new-patient enquiries.
Why dental practices choose Fluora
✓
NHS 111 emergency triage built-in
Recognises dental trauma, swelling, uncontrolled bleeding and out-of-hours emergencies — routes the caller straight to NHS 111 with the right script. CQC-aligned safeguarding.
✓
Trained on UK dental, not generic AI
Knows NHS Bands 1-3, private vs NHS slots, “check-up” vs “examination”, composite vs amalgam. Built around how your reception actually runs.
✓
Multi-clinician scheduling logic
Knows Dr Patel works Tues-Fri, takes private only, doesn't see new-patient consults under 16. Won't ever offer his Monday.
✓
Your receptionist keeps the final say
Every booking is provisional until your team confirms it. Fluora protects your live diary — it never overrides it.
✓
Lives alongside your existing systems
Works with Software of Excellence, Dentally, iSmile, Carestream and Kodak — no migration, no re-training, no data lift.
✓
Live in 48 hours, not 6 weeks
Tell us your hours, treatments, and clinicians. Missed-call text-back is on by Wednesday. No engineering team, no IT change.
Book a 15-minute demo
See exactly how Fluora recovers your missed calls.
We'll walk you through your portal in real time, switch on missed-call text-back for a 7-day trial on your existing line, and show you a live demo of Sarah's pilot. No card, no contract, no auto-renewal.
“I built Fluora because my own dentist missed three of my calls in a row. If we don't capture the patients you're losing right now, we don't deserve your business.”
Fluora Ltd. Registered in England and Wales. Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE.
Operated as a data processor under instructions from the practice (data controller).